Take a quick look firstWhen you open the box, check for torn leaves, pooled water or an odd smell. If something is wrong, take a photo and contact us through the customer service steps on the site.
How to tell if it has gone badCrisp leaves with an even color are in good shape. If they feel slimy or mushy, have large brown patches or smell sour, throw them out. If only a small bit at the edge has gone, cut that part off. If the damage is widespread, let the whole leaf go.
Leaves a little limpIf they are only slightly droopy, soak them in a bowl of ice water for a few minutes, then drain. That often brings back some crunch. It is a common home trick and does not work every time. Leaves that are already slimy or smell off will not recover, so throw them away.
How to wash itRinse leaf by leaf under running water, and gently pull apart the base where the leaves join. Skip dish soap and produce wash, since the leaves can soak it up. Dry in a salad spinner, or spread the leaves on a clean towel. Wet leaves water down your dressing and go soft faster.
Hydroponic still needs washingHydroponic does not mean ready to eat. If you plan to eat it raw, rinse it in clean water first, and keep your knife, board and containers clean too. Washing lowers the risk but cannot remove everything, so eat washed leaves soon.
Where in the fridgeKeep it in the main fridge, not the freezer. Do not overpack the shelf, so cold air can move around. The warmer the fridge, the faster the lettuce spoils. If the leaf edges turn glassy and watery in patches, they may have frozen, so move the box away from the cold air vent.
Keep it away from fruitApples, pears and bananas give off a gas as they ripen, and lettuce picks up brown spots and ages faster near it. If you have the room, store fruit and leafy greens apart.
Raw and cooked stay apartIf you plan to eat the lettuce raw, do not store it on the same shelf or in the same container as raw meat or seafood, and use separate boards and knives. Wash your hands before and after handling food.
If someone at home is pregnant, older or very youngPeople who are pregnant, older adults, young children and anyone with a weaker immune system should take extra care with raw food. Wash the lettuce well, eat it soon, or cook it first. If you are unsure, ask your doctor.
Washed leavesWashed leaves spoil more easily, so we suggest finishing them the same day. If you cannot, stir-fry them with garlic, put them in soup or fry them into rice. Leaves that have gone a little soft are fine once cooked.
Do not freeze itLettuce is mostly water. After freezing and thawing it goes limp and mushy, so it is no good for salad and the texture suffers in soup too. Keep it in the fridge and eat it soon.